How to Start a 1:1 Event

What is 1:1 Shopping?

1:1 Shopping is a feature that allows customers to book private, shoppable live appointments with your brand experts. Before creating an event for 1:1, you must link your calendar to block off available times and sync appointments to your calendar. 

Please note, this feature is for Enterprise Customers only and must be enabled by your Social Chat account representative. Please contact your representative or

How to Start a 1:1 Event

  1. In the left sidebar, navigate to Events One-to-One Shopping
  2. Select the event of interest.
  3. On the Event Details page, click on View Appointments.

  4. Click on the icon to start the appointment

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  5. When you're ready to begin the 1:1 Event, click Join Now.
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