Release Notes 7.25.2022

1:1 Shopping

This is a new feature that allows customers to schedule 1:1 live sessions through the website. User can use this feature to provide more personalized guided shopping, product education and consulting, and much more. 

Please note, this feature is currently in Beta if you're interested in this feature please contact

Klaviyo Integration

This is a new integration with the email service provider Klaviyo. This will allow email templates built in Klaviyo using their classic email editor to be used directly within the Social Chat platform. Additionally Klaviyo lists will be selectable within Social Chat. Currently this integration supports the following template variable:

  • {{ first_name }}
  • {{ company_logo }}
  • {{ event_name }}
  • {{ event_time }}
  • {{ event_image }}
  • {{ event_url }}

To learn more about using this integration please see this article

Please note: this feature is for Enterprise users only. If you're interested in upgrading, please contact



Shoppable Videos

This is a new feature that allows users to upload pre-recorded videos to function similar to live events. This means these videos are shoppable, track same analytics, and have the same options as live events such as link sharing, coupon creation, and product(s) selection. To learn more about how to use this new feature please see here.