Social Chat provides customers with Role Based Access Control (RBAC) to limit each user's access and capabilities on the platform. Read this comprehensive guide on member permissions designed to fit every company's unique team structure.
What is a Member?
A member is a user who has been invited to join a Social Chat account to host, co-host, moderate, or analyze Social Chat events. Each member has a role denoted as either admin, member, guest, or analyst. This article will define each of these roles and their associated privileges.
Member Role Definitions
- Admin: Full access to add, remove, and change permissions of team members.
- Member: Can add new users, but cannot remove or modify their tier. They have access to all other features.
- Guest: Can host events on an invite-only basis. They do not have visibility of analytics, company settings, or other features.
- Analyst: Have read only access. This tier should be used for users who need access to analytics, but who will not be hosting events.
Member Role Matrix
|Invite New Users||✔||✔|
|Company & Developer Settings||✔||✔|