Set up Camera, Microphone, & Screen Sharing Permissions

Social Chat requires permission to use your camera and microphone on both an operating system and browser level. We support Mac and Windows operating systems, as well as Safari and Chrome browsers.

Safari Note: You must allow permissions on both a (1) operating system and (2) browser level.

For example, if you are an Apple user (operating system) and you use Chrome (browser), you must allow permissions in your Apple system preferences as well as within the Chrome browser.

Table of Contents

1. Operating System 

   1.1 Mac 

   1.2 Windows 

2. Browser Permissions

   2.1 Chrome

   2.2 Safari

1. Operating System Permissions

Mac 

• On your Mac, choose Apple menu > System Preferences > Security & Privacy > then click Privacy.
  • Note: If the lock at the bottom left of the pane is locked , click it to unlock the panel. 
• On the left sidebar, select Camera
  • For microphone permissions, select Microphone
    
  • For screen sharing permissions, select Screen Recording. 
• Find your browser of choice (Safari or Chrome) within the panel and ensure it has a blue check mark next to it. 
• For more information read this Apple Help Center Article.

Windows 

• In Windows 10/11, go to Start  > Settings  > Privacy  > Microphone or Camera

• • Camera Permissions
    • In Windows 10/11, ensure that Camera access for this device, Allow apps to access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps to access your camera.
  • Microphone Permissions

    • In Windows 10/11, ensure that Microphone access for this device, Allow apps to access your microphone, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Allow desktop apps to access your microphone.

• For more information read this Windows Help Center Article.

2. Browser Permissions

Chrome [Preferred]

• Upon launching Social Chat, you will be prompted to either Allow or Block camera and microphone permissions. 
  • To manage site permissions follow these steps:
    • At the top right, click More  > Settings.
    • In the left sidebar, click Privacy and security > Site settings > Camera or Microphone.

• • • Within camera settings click  "https://socialchat.ai," and under camera permissions click Allow. 
    • Follow the same procedure for microphone permissions. 
• For more information read this Chrome Help Center Article.

Safari 

• In the upper left hand corner click Safari > Preferences.
• Navigate to Websites. 
• Go to Camera, Microphone, or Screen Sharing tabs. 
• Change access of "socialchat.ai" to Allow.
• Restart Safari. 
• For more information read this Apple Help Center Article.